Last Updated: September 3, 2026
Welcome to our online store.
These Terms of Service (“Terms”) govern your access to and use of our website and your purchase of products from ZHAO YUAN TRADING CO., LIMITED (“we”, “us”, “our”, or the “Company”).
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. About Our Business
This website is operated by:
ZHAO YUAN TRADING CO., LIMITED
Email: [email protected]
Address:
RM 5B 12/F TUNG LEE IND BLDG
9 LAI YIP ST KWUN TONG
HONG KONG
We operate an online retail store offering household organization products, including cabinet storage boxes, organizers, and related household storage products.
2. Eligibility
By using this website or placing an order, you represent that:
- You are legally capable of entering into a binding agreement under applicable law
- The information you provide is accurate and complete
- You will use our website only for lawful purposes
If you are purchasing products on behalf of another person or organization, you represent that you have the authority to do so.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colors, materials, specifications, and other information displayed on our website are accurate.
However, minor differences may occur due to:
- Screen and display settings
- Lighting and photography
- Measurement methods
- Manufacturing variations
- Different product batches
- Other reasonable circumstances
We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.
4. Product Availability
Product availability may change from time to time.
We may limit quantities, discontinue products, or modify product availability at any time.
If a product becomes unavailable after an order has been placed, we may contact you regarding an alternative solution or cancel the affected order and provide an applicable refund.
5. Prices
Product prices are displayed on the website at the time of purchase.
Prices, promotions, discounts, and product availability may change from time to time.
We make reasonable efforts to maintain accurate pricing information. However, occasional errors may occur.
If a material pricing error is discovered after an order has been submitted, we may contact you before fulfilling the order.
If the order cannot reasonably be fulfilled at the incorrect price, we may cancel the order and provide an applicable refund.
6. Orders
When you submit an order through our website, you are requesting to purchase the selected products.
We may send an order confirmation email after receiving your order.
An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance of the order.
We may cancel or decline an order where reasonably necessary, including in cases involving:
- Product availability issues
- Pricing or product information errors
- Payment authorization problems
- Suspected fraud or unauthorized activity
- Incorrect customer information
- Shipping restrictions
- Other circumstances that prevent us from fulfilling the order
If we cancel an order after payment has been received, we will provide an applicable refund.
7. Payment
We may offer PayPal and other payment methods available during checkout.
When you use a third-party payment provider, you may also be subject to that provider’s applicable terms and policies.
For security purposes, we will never ask you to provide your PayPal password or payment account credentials to us.
8. Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy.
Estimated delivery times are provided for reference only and may be affected by circumstances beyond our reasonable control, including customs processing, carrier delays, weather, transportation disruptions, public holidays, and incorrect address information.
Customers are responsible for providing accurate and complete shipping information.
9. Returns and Refunds
Returns, refunds, order cancellations, damaged products, defective products, and incorrect products are handled according to our Return & Refund Policy.
Nothing in these Terms is intended to exclude or restrict consumer rights that cannot legally be excluded or restricted under applicable law.
10. Website Use
You agree not to:
- Use the website for unlawful or fraudulent purposes
- Attempt to gain unauthorized access to our website, systems, or accounts
- Interfere with the operation or security of the website
- Introduce viruses, malware, or other harmful code
- Copy, reproduce, modify, or exploit website content without authorization
- Use automated systems to access the website in a manner that interferes with normal operation
- Provide false, misleading, or fraudulent information
- Abuse payment, refund, promotional, or ordering systems
We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers, systems, or other users.
11. Intellectual Property
Unless otherwise stated, the content of this website, including text, product descriptions, photographs, graphics, page layouts, website design, and other materials, is owned by or licensed to us and may be protected by applicable intellectual property laws.
You may use the website for personal and lawful shopping purposes.
You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our website content without our prior written permission, except where permitted by applicable law.
12. Third-Party Services
Our website may use third-party services, including:
- Payment providers
- Shipping and logistics providers
- Website hosting providers
- E-commerce technology providers
- Analytics services
- Security and fraud prevention services
- Customer communication services
Third-party services may operate under their own terms and privacy policies.
We are not responsible for the independent policies or practices of third-party service providers except to the extent required by applicable law.
13. Privacy
Your use of our website is also subject to our Privacy Policy.
Our Privacy Policy explains what personal information we collect, how we use it, how we may share it, and how we protect it.
14. Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
The website may occasionally be unavailable because of maintenance, technical issues, updates, security matters, or circumstances beyond our reasonable control.
15. Disclaimer
To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.
We make reasonable efforts to maintain accurate product and website information but do not guarantee that all content will always be complete, current, or free from errors.
Nothing in these Terms is intended to exclude or restrict any consumer rights that cannot legally be excluded or restricted.
16. Limitation of Liability
To the maximum extent permitted by applicable law, ZHAO YUAN TRADING CO., LIMITED will not be liable for indirect, incidental, special, consequential, or punitive losses arising from or relating to the use of our website or products, except where such liability cannot legally be excluded.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
17. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your unlawful use of our website, violation of these Terms, or violation of the rights of another person.
18. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.
Updated Terms will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
19. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of Hong Kong, except where mandatory consumer protection laws applicable to a customer provide otherwise.
Nothing in these Terms is intended to remove or limit any rights that cannot legally be excluded under applicable law.
20. Contact Us
If you have questions regarding these Terms of Service, please contact us:
ZHAO YUAN TRADING CO., LIMITED
Email: [email protected]
Address:
RM 5B 12/F TUNG LEE IND BLDG
9 LAI YIP ST KWUN TONG
HONG KONG